Yep, it does…and i had almost forgotten about it over the last 2 years, slogging my butt off for a tech company 🙂

Couple of days back, a friend was in town. With the limited options and traffic woes in Bangalore, we just decided to catch a movie…’Bheja Fry’ was on my To-watch list and plus i really needed to ‘wash’ my brains out…

Now Bangalore has about 2 multiplexes…(yea yah…snigger away all you u mumbai and delhi walas 🙂 )…and my efforts at getting tickets on a weekend havnt borne much fruit, coz i dont really like to ‘PLAN’ in advance for a movie…

So instead of just landing up, we decided to try and book tickets via the phone…Well, Bangalore doesnt have phone booking at Inox, but it does have SMS booking…the procedure seemed pretty simple so i decided to give it a try…

The first sms confirmed that tickets were availble for the show that we wanted to catch…the second ‘booked’ tix for us…Ofcourse we were expected to land up an hour before the show to collect them otherwise the booking would lapse…

Well, thanks to a con call, was still at home exactly an hour before the show…but we still decided to take a chance that our booking might not have lapsed ( my world runs on hope 🙂 )

Reached the mplex with half an hour to go for the show…and as usual, there was a long line outside the box office…

Thankfully, there is a separate queue for ‘SMS’ bookers…the guard at the queue asked for my sms and just waved me on…First step of customer delight attained by INOX, as i hate waiting in queues and just jumping it improved my mood..

The ticketing assistant looked at my SMS and read out the rules that i was supposed to be there an hour before the show.

I was sort of expecting it, but nonethe lesss asked him if the tickets were still available or if they had lapsed…

Fortunately…some were still available, and after asking me to come an hour before in the future, he handed me my tickets…

And viola, i had the tickets to a popular movie…and that too on a friday night…

All thanks to technology…am convinced now that the work i do for a tech company actually has some ‘delightful’ benefits in the real world instead of just cost cutting and putting americans out of work 🙂