As a Business Analyst, one of my responsibilities is putting together responses to RFP’s / RFI’s ( Request for Proposal for the non geeks )….

Now an RFP ranks higher in the food chain and you are allowed the luxury of solution architects to craft the solution…managers and everybody else is more interested and reviews generally run into Ver 10.x before the final document is ready…its a pain, but one that generally cant be avoided 🙂

However, RFI’s are a different ballgame altogether…It basically means the client wants to know about your capability before deciding whether to issue you an RFP…Since its generic company capabilities, we (BAs) are expected to come up with the entire document…

The generally run between 50-100 pages and are quite a pain to put together… The managers are quite spaced out and reviews dont start till 2 days before the submission…Ofcourse, the onsite acc / sales manager has daily calls, but since they are usually ‘non-technical’, all our petty slips are invisible to them..

Work started on one such RFI a week back…On the surface it appeared pretty simple and i thought it would be a breeze…It went on to Ver 6.0 for revision and i was pretty confident that i would wrap it up before the weekend ( Its due on Monday btw )…

alas…friday evenings are usually painful…just as you are thinking of contemplating chilled beer at the pub…somebody somewhere will wake up and pop you a mail…its usually an RFP or presentation which is required on Monday…its as if the concept of a weekend does not exist in india….grrrrrrrrrrr…

anyways…coming back to the topic, on friday evening, one such manager woke up and decided to review the doc…usually they are ok, but this guy turned out to be a real, “eye for details” guy…

His review mail started off with the observation that the formatting was ‘off” and a lot of things needed to be modified…he would do a ‘detailed’ review and get back to us tomorrow ( meaning saturday )…

that was enough to ruin my non existent plans for friday and put him on my ” hate stupid managers” list…pushed him to the back of my mind, mentally classifying him as one of those “no work – so too much time to review” kinda guys…the type who have to justify their existence via comments and track changes…

Well, surprise surprise.

On saturday, the guy actually came up with some relevant points for discussion…Although i still didnt like the guy for making me work on saturday, he went up a notch on my Respect-o-meter…now i have a really weird ‘methodology’ for classifying guys respect worthy…so this guy just about got onto the bottom rung….

Another surprise awaited me today ( Sunday )…he actually reviewed the entire doc again and “track changed” some points…nothing major….instead the subtle things like a pie chart displaying the exact percentage its meant to indicate…

To be honest, even i hadnt thought about that…

There you go, its that easy to earn respect. You do what you say you will do.

Its that simple…. He said he would do a detailed review..and he did…instead of just glossing over and faffing 🙂

Although i still dont like him for making me work on a weekend…yes, respect i do for his “eye for detail” and keeping his word.

Wish other managers would also learn that Respect is earned, not automatically granted to you just because you have had a freaking promotion.